Terms and Conditions

SynthicAI Voice Agent is an AI-powered voice automation SaaS for enterprises and SMBs. It delivers human-sounding, 24/7 voice support, integrates with your CRM, and automates customer conversations to reduce churn and boost CSAT. Deploy in 30 seconds, no scripts or hold times required.

2.1 Acceptable Use

You agree to use SynthicAI only for lawful business purposes. You may not:

• Use SynthicAI for fraudulent, abusive, or illegal activities.
• Attempt to reverse-engineer, copy, or misuse the platform or its AI models.
• Upload or transmit content that infringes on third-party rights or contains malware.
• Violate any applicable laws or regulations in your jurisdiction.

2.2 Customer Data

You are responsible for the accuracy, legality, and integrity of any data you provide or integrate with SynthicAI, including CRM or call data.

SynthicAI provides voice automation, CRM integrations, analytics, and A/B testing. You may connect SynthicAI to your business systems as permitted by your subscription. You must not attempt to disrupt, overload, or interfere with the platform or its integrations.

All rights, title, and interest in SynthicAI, including its AI models, software, and documentation, remain with SynthicAI and its licensors. You may not copy, modify, or redistribute any part of the platform except as expressly permitted.

You retain ownership of your business data and any custom integrations you create, but grant SynthicAI a license to process such data as needed to provide the service.

SynthicAI is provided "as is" and "as available." While we strive for high uptime and reliability, we do not guarantee uninterrupted service or error-free operation. SynthicAI disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.

We are not liable for any indirect, incidental, or consequential damages arising from your use or inability to use SynthicAI.

We may update these Terms at any time. Continued use of SynthicAI after changes means you accept the new Terms. We reserve the right to suspend or terminate your access for violations or misuse.