Privacy Policy

• We do not collect personal data from your customers except as required for voice automation and CRM integration.
• We do not track end-users across the internet or use third-party ad trackers.
• All business data is processed securely and only for providing SynthicAI services.
• We never sell or share your business data with third parties for marketing.

SynthicAI collects only the minimum data required to deliver voice automation and CRM integration:

• Call audio and transcripts (for processing and analytics)
• CRM data you choose to connect (for personalized automation)
• Usage analytics (platform performance, error logs, feature usage) — never for advertising or profiling

We do not collect or store sensitive personal information unless required by your business use case and with your consent.

SynthicAI does not use tracking cookies or third-party ad pixels. Any cookies or local storage are strictly for authentication, session management, or platform functionality.

If you connect SynthicAI to third-party services (e.g., CRM, telephony), we only access data necessary for platform operation. We require all partners to comply with strong data protection standards.

We do not sell, rent, or share your business data with third parties for marketing or advertising. Data is only shared with your explicit consent or as required by law.

We use modern security practices to protect your data, including:

• Encrypted data in transit and at rest
• Access controls and audit logging
• Regular security reviews and compliance checks

We may update this Privacy Policy as our platform evolves. We will notify you of significant changes. Continued use of SynthicAI means you accept the updated policy.